93bk Privacy Policy — Your information is completely secure

Welcome to the 93bk Privacy Policy. This document explains what information we collect from you when you use the 93bk platform — through the website, mobile app, or any related service — why we collect it, and how we use and protect it.

This Privacy Policy applies to all 93bk services and products. By creating an account or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

We believe your privacy is a fundamental right. That is why 93bk collects only the information that is genuinely necessary — nothing more. Our data practices are fully transparent and designed with your best interests in mind.

93bk collects information in three ways: what you provide directly, what is collected automatically during your use of the platform, and what is required during payment processing. Full details are provided in the table below.

93bk uses your information only for specific, legitimate purposes. We never use your data unnecessarily, and it is never used beyond the purposes listed below.

• To create, manage, and secure your account.
• To process deposit and withdrawal transactions.
• To complete identity verification (KYC).
• To prevent fraud and money laundering.
• To personalise services and bonus offers based on your preferences.
• To improve platform functionality and security.
• To meet legal obligations and comply with regulatory authority requirements.
• To improve the quality of customer service and support.

93bk never shares your information with marketing partners or advertising networks without your consent. You can opt out of receiving any promotional communications from us at any time.

93bk does not share your personal information with third parties for commercial purposes. However, limited sharing may occur in the circumstances described below.

• Payment processor: Only the information necessary to process transactions is shared with Mobile Banking and Nagad.
• Law Enforcement Agencies: We may be required to share information in response to a court order or valid legal request.
• Security provider: With specialist providers for fraud detection and cybersecurity.
• Account Verification: With designated verification services for the KYC process.

In every case listed, information is shared under strict confidentiality agreements. These third parties are not permitted to use your data for any other purpose.

93bk protects your data with industry-leading security technology. Our multiple layers of security work together to keep your account and information safe at all times.

• 256-Bit SSL Encryption: All data transfers occur through fully encrypted channels — no one can intercept them in transit.
• Two-Factor Authentication: An extra layer of security at login — knowing the password alone is not enough to gain access.
• Firewall and DDoS protection: Multiple layers of security are in place at the server level.
• Secure data storage: Stored data is kept in an encrypted database.
• Regular security audits: Regular security audits are conducted by independent third-party experts.
• Access Controls: Only authorized personnel have access to the necessary data.

93bk uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser or on your device. They remember your login status and save your preferred settings.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

As a 93bk user, you have several important rights over your own data. We fully respect these rights, and you may exercise them at any time.

93bk retains your data only for as long as necessary to provide services or as required by law. Certain information may be kept for a defined period even after your account is closed.

• Account Information: While the account is active and for 5 years after closure.
• Transaction Records: 7 years, in accordance with financial regulatory requirements.
• KYC Documents: 5 years from the date of verification.
• Cookies & Session Data: At the end of a session or after a maximum of 90 days.
• Support Contact: 2 years after the issue is resolved.

Once the designated retention period expires, your data is securely deleted or anonymized. After the deletion process is complete, that data cannot be recovered by any means.

93bk strictly enforces an 18+ policy. No one under the age of 18 is permitted to create an account or participate in any betting activity on our platform.

• Age verification is mandatory at the point of registration.
• Date of birth and identity documents are verified as part of the KYC process.
• Accounts are immediately suspended upon discovery that the holder is a minor.
• No personal data from minors is knowingly collected or stored.

If you believe a minor is using our platform, please notify our support team immediately. We will take prompt action.

93bk may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance — via email or a notice on the platform.

The effective date of any updated policy will always be shown at the top of the page. Continued use of the platform after changes have been made will be taken as your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please reach out to our dedicated privacy team.